Erin Nicole Phillips

I’m a Washington, DC-based brand experience creator. I work with companies on communications strategy to successfully deliver their brand promise, through all customer touch points. I enjoy making transformative connections of trust between people and the products and services that improve their lives. I’m eternally focused on understanding human behavior and the psychology of decision making.

This is a place for me to pour out my ideas on the topics of branding, marketing and customer experience. I also share a bit about myself and my journey along the way.